Terms and conditions


Images of the products advertised are intended as reference only. All prices shown on the website, in the prices column include Value-added tax (VAT). These prices are subject to periodic promotional campaigns. Therefore, Memole S.r.l. reserves the right to change prices without prior notice, and without granting a refund for any discrepancies between the price of a product already purchased and the one on the website. 

Particular attention is paid to packaging, which is selected according to the nature of the product. The customer must verify the integrity of the packaging upon delivery and sign the relevant receipt form. If this is not possible, the customer must note this in the above-mentioned form and declare any damage found citing the "Order Number". This procedure must be followed also in case of defects or damage to the merchandise.


The technical information included in the website, is based on the information published by manufacturers of the goods featured in our catalog. Memole S.r.l., reserves the right to change/adapt the technical and dimensional information of the product catalog, based on the specifications received by our suppliers without prior notice.


Only orders received in writing will accepted: via internet (online), or fax. The customer will receive a communication via e-mail confirming the order and providing the related Order Number. This number must be cited in all communications. The order will be considered valid and accepted only after the "Confirmation of Payment" is received from the financial institution depending on the payment method. Prices and payments are indicated in Euro.


Purchases can be made using the following methods:

PayPal: acquisti@holypopstore.

Credit card: Visa, Mastercard, Amex, Diners.

Apple Pay


In accordance with Legislative Decree No. 185/99 the consumer is entitled to rescind the contract without penalty and without providing a reason for a period of ten working-days from the day the product is received. The consumer is not entitled to rescind a contract for supply of goods made according to specifications or clearly personalized (I.e. color, size, fabric, etc ...) or which by their nature cannot be returned or are liable to deteriorate or expire quickly. The Right to Rescind can be exercised by sending, within the time limit, a written communication to "Holypopstore - Via del Vantaggio 46 - 00186 Rome - Italy" by registered letter with acknowledgment of receipt. The communication can be sent, within the same period, by telegram, fax or email, provided it is also confirmed by registered letter with acknowledgment of receipt within 48 hours. If the goods have been delivered, you are required to return such goods within the same period of ten working days from the date of receipt of goods. Returned products must be intact and in their original packaging. The direct cost of returning the goods to the sender shall be borne by the consumer and shipping is under his/her own responsibility. If the right to rescind is exercised in accordance with the provisions set out so far, our company is required to reimburse the purchase amount paid by the customer. Refund will be made free of charge, as soon as possible and in any event after the date of receipt of the goods.


Memole S.r.l. is not responsible for any damage or loss, direct and/or indirect, arising from the sale of goods and services offered in the catalog published on the website. This includes delayed and/or non-delivery of the product, correspondence of the goods to specifications published on the site, or any other event not directly attributable to Memole S.r.l.. Memole S.r.l. shall also not be liable for any damages, losses and costs incurred as a result of failure to execute the contract for any reason, as the Buyer shall only be entitled to the full refund of the price. Memole S.r.l. assumes no responsibility for any fraudulent or illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products.


All contracts stipulated with Memole S.r.l. are completed in Italy. As an Italian company, customers of Memole S.r.l. agree to submit to the laws, regulations, and the possible arbitrage of Italian Jurisdiction by means of the Court of Rome.